Privacy Policy

At Air Support Heating and Air, we understand your concerns regarding privacy and security when using the Internet, and we are dedicated to safeguarding the privacy of our valued customers. Air Support Heating and Air does not sell, rent, or exchange any information collected via the Internet. We maintain the confidentiality of all collected information. To ensure the security of your personal data and prevent improper use or unauthorized access, we have implemented security policies and technical measures.

To fulfill your requests for our services and products, it is necessary to obtain your name, address, and phone number information. The information you provide is used to schedule the services and deliver the products you request. Additionally, we may use this information to contact you about our products, services, and events, to inform you about special offers or promotions, or to respond to your information requests from Air Support Heating and Air.

Text Messaging (SMS)

Consent. Air Support Heating and Air sends text messages only to people who opt in, by checking one of the optional text-message boxes on our online booking form or quote form, or by texting us first. Checking a box is optional and is not a condition of any purchase.

What we send. Service texts about your request: appointment confirmations and reminders, technician on-the-way notices, service follow-ups and review requests, and replies to messages you send us. Marketing texts, such as seasonal tune-up reminders and special offers, go only to people who check the separate marketing box.

Frequency and cost. Message frequency varies. Message and data rates may apply, depending on your carrier and plan.

Opting out and help. Reply STOP to any message to stop receiving texts from us. Reply HELP for help, or call (910) 469-1459 or email info@airsupporthvac.com.

Your mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with any third parties.

Air Support Heating and Air collects information as described to ensure personalized service for our customers. By using Air Support Heating and Air, you consent to the collection and use of data for this purpose. Any changes to this policy will be posted on our website.

If you have questions about this privacy policy, please contact us at (910) 469-1459 or info@airsupporthvac.com.